﻿@charset "utf-8";

body {
    background-color: #fafafa;
}

a {
    text-decoration: none
}

    a:hover, a:focus {
        color: #f14b4b;
        text-decoration: none;
    }

.headerBg {
    height: 0;
}
/* 伸展收缩 */
.di-n {
    display: none;
}

.di-b {
    display: block;
}

.box {
    padding: 0 30px;
    margin-top: 170px;
}

/* 侧边 */
.box_l {
    position: absolute;
}

.Help_left_box_big {
    float: left;
    width: 240px;
    border: 1px solid #dadada;
    background-color: #fff;
}

.Help_title_box {
    position: relative;
    line-height: 60px;
    height: 60px;
    padding: 0 20px;
    border-bottom: 1px solid #dadada;
}

.Help_title {
    font-size: 16px;
    color: #181818;
    font-weight: bold;
}

.Help_menu {
    position: absolute;
    width: 24px;
    height: 24px;
    top: 17px;
    right: 8px;
    background-image: url(../Images/Help/Help_menu.png);
    cursor: pointer;
}
/* 右边内容 */
.box_r {
    overflow: visible;
    margin-left: 260px;
}

.box_r_ctn {
    width: 100%;
}
/* 详情内容 */
.HelpInfo_ctn_box {
    width: 100%;
    background-color: #fff;
    border-radius: 10px;
    margin-top: 34px;
    padding: 0 36px 21px 36px;
}

.HelpInfo_title_box {
    overflow: hidden;
    border-bottom: 1px solid #e3e3e3;
    min-height: 84px;
}

.HelpInfo_title {
    float: left;
    width: 68%;
    font-size: 22px;
    color: #333;
    padding: 30px 0;
}
/* 搜索框 */
.search_box {
    float: right;
    width: 22%;
    border-radius: 4px;
    margin-top: 24px;
}

.search_Label > li {
    height: 30px;
    font-size: 16px;
    color: #fff;
    text-align: center;
    border-radius: 4px 4px 0 0;
    line-height: 30px;
    cursor: pointer;
}

.search_Label > .on {
    background-color: #fff;
    color: #228cf0;
}

.search_input {
    float: left;
    width: 85%;
    background-color: #fff;
    border-radius: 4px 0 0 4px;
}

    .search_input > input {
        width: 100%;
        height: 36px;
        background-color: #fff;
        font-size: 14px;
        color: #444;
        padding-left: 3.5%;
        background-repeat: no-repeat;
        border-radius: 4px 0 0 4px;
        border: 1px solid #d7d7d7;
    }

.search_btn {
    position: relative;
    display: block;
    float: left;
    width: 15%;
    height: 36px;
    background-color: #f14b4b;
    font-size: 16px;
    color: #fff;
    text-align: center;
    line-height: 36px;
    border-radius: 0 4px 4px 0;
}

.search_btn_icon {
    position: absolute;
    width: 20px;
    height: 20px;
    background-image: url(../Images/Help/search2.png);
    top: 0;
    left: 0;
    right: 0;
    bottom: 0;
    margin: auto;
}

.search_btn:hover {
    color: #fff;
}
/* 分享和变文字大小 */
.label_box {
    overflow: hidden;
    margin: 20px 0;
}

.share_box {
    float: right;
}

.share {
    float: left;
    font-size: 14px;
    color: #333;
    margin-right: 15px;
    line-height: 26px;
}

.WeChat {
    float: left;
    width: 19px;
    height: 19px;
    display: block;
    background-image: url(../Images/Help/WeChat.png);
    margin-right: 15px;
    margin-top: 1px;
}

.micro_blog {
    float: left;
    width: 23PX;
    height: 19px;
    display: block;
    background-image: url(../Images/Help/micro_blog.png);
    margin-right: 25px;
}

.font_change {
    float: right;
    overflow: height
}

.change_large {
    float: left;
    font-size: 18px;
    color: #333;
    margin-right: 15px;
    line-height: 26px;
    cursor: pointer;
}

    .change_large:hover {
        color: #1258af;
    }

.change_small {
    float: left;
    font-size: 18px;
    color: #333;
    line-height: 26px;
    cursor: pointer;
}

    .change_small:hover {
        color: #1258af;
    }
/*内容文字*/
.ctn_txt {
    font-size: 14px;
    color: #333;
    line-height: 1.8;
    overflow: hidden;
    text-indent: 26px;
}

    .ctn_txt > div {
        font-size: 14px;
        color: #333;
        line-height: 1.8;
        overflow: hidden;
        text-indent: 26px;
    }

.details_txt {
    font-size: 14px;
    color: #181818;
    line-height: 1.8;
    text-indent: 26px;
}

#content_box {
    font-size: 14px;
    color: #181818;
    line-height: 1.8;
    /* text-indent: 26px; */
}
    /* #content_box > p{
	text-indent:26px;
} */
    #content_box > div > img {
        max-width: 92%;
    }

    #content_box > div:last-child > img {
        width: auto;
    }

    #content_box > div:nth-last-child(2) > img {
        width: auto;
    }

    #content_box > p > img {
        max-width: 92%;
    }

    #content_box > p > strong > img {
        max-width: 92%;
    }

    #content_box > p > span > img {
        max-width: 92%;
    }

    #content_box > p > span > span > img {
        max-width: 92%;
    }

._editor > p > img {
    max-width: 92%;
}

._editor > section > section > section > section > section > p > span > img {
    max-width: 92%;
}

#content_box > img {
    max-width: 92%;
}

._editor {
    width: 100%;
}

    ._editor > p {
        width: 100%;
        overflow: hidden;
    }

#content_box > p:last-child > img {
    width: auto;
}

#content_box > p:nth-last-child(2) > img {
    width: auto;
}

.details_txt > img {
    max-width: 92%;
}

#content_box > section > p > img {
    max-width: 92%;
}

#content_box > section > section > section > img {
    max-width: 92%;
}

#content_box > section > div > img {
    max-width: 92%;
}
/* 自主服务 */
.Service_box_big {
    background-color: #fff;
    margin-top: 20px;
    padding: 0 10px;
    padding-bottom: 20px;
}

.Service_title_box {
    padding: 40px 0;
}

.Service_title, .Service_title2 {
    width: 165px;
    height: 23px;
    margin: auto;
}

.Service_title {
    background-image: url(../images/Help/Service_title.png);
}

.Service_title2 {
    background-image: url(../images/Help/Customer_title.png);
}

.Service_ctn_box_big {
    overflow: hidden;
}

    .Service_ctn_box_big > li {
        float: left;
        width: 33.3333%;
        padding: 0 10px;
        margin-bottom: 20px;
    }

.Service_ctn_box {
    position: relative;
    background-color: #f6f6f6;
    overflow: hidden;
    padding: 30px;
    border-radius: 10px;
}

.Service_ctn_left_icon {
    position: absolute;
    float: left;
    width: 32px;
    height: 32px;
    bottom: 0;
    top: 0;
    margin: auto 0;
}

.Service_icon1 {
    background-image: url(../images/Help/service1.png);
}

.Service_icon2 {
    background-image: url(../images/Help/service2.png);
}

.Service_icon3 {
    background-image: url(../images/Help/service3.png);
}

.Service_icon4 {
    background-image: url(../images/Help/service4.png);
}

.Service_icon5 {
    background-image: url(../images/Help/service5.png);
}

.Service_icon6 {
    background-image: url(../images/Help/service6.png);
}

.Service_ctn_right {
    float: left;
    width: 85%;
    height: 60px;
    margin-left: 15%;
    overflow: hidden;
}

    .Service_ctn_right > dt {
        font-size: 16px;
        color: #181818;
        margin-bottom: 10px;
    }

    .Service_ctn_right > dd {
        float: left;
        margin-bottom: 10px;
    }

        .Service_ctn_right > dd > a {
            display: block;
            width: auto;
            height: 26px;
            border: 1px solid #999999;
            line-height: 26px;
            text-align: center;
            border-radius: 4px;
            margin-right: 10px;
            font-size: 14px;
            color: #666666;
            padding: 0 4px;
        }

            .Service_ctn_right > dd > a:hover {
                border: 1px solid #f14b4b;
                color: #f14b4b;
            }
/* 客服中心 */
.Customer_box_big {
    background-color: #fff;
    margin-top: 20px;
    border-radius: 10px;
    padding-bottom: 20px;
}

.Working_hours {
    font-size: 14px;
    color: #999999;
    text-align: center;
    margin-top: 10px;
}

.Customer_ctn_box {
    overflow: hidden;
}

    .Customer_ctn_box > li {
        float: left;
        width: 33.3333%;
        margin-bottom: 20px;
    }

.Customer_title {
    position: relative;
    font-size: 16px;
    color: #181818;
    line-height: 28px;
    text-align: center;
}

    .Customer_title::before {
        position: absolute;
        content: "";
        width: 28px;
        height: 28px;
        padding-left: 36px;
        background-repeat: no-repeat;
        left: 36%;
    }

.Customer_ctn_box > li:nth-child(1) > .Customer_title::before {
    background-image: url(../images/Help/Customer1.png);
}

.Customer_ctn_box > li:nth-child(2) > .Customer_title::before {
    background-image: url(../images/Help/Customer2.png);
}

.Customer_ctn_box > li:nth-child(3) > .Customer_title::before {
    background-image: url(../images/Help/Customer3.png);
}

.Customer_Telephone {
    font-size: 14px;
    color: #666666;
    margin-top: 15px;
    text-align: center;
}

.Customer_code_txt {
    font-size: 14px;
    color: #666666;
    margin-top: 15px;
    margin-bottom: 15px;
    text-align: center;
}

.Consultation_box_big > dd {
    float: left;
    width: 46%;
    margin-top: 15px;
    margin: 2%;
}

    .Consultation_box_big > dd > a {
        display: block;
        width: 100%;
        height: 34px;
        border: 1px solid #f14b4b;
        color: #f14b4b;
        font-size: 14px;
        line-height: 34px;
        text-align: center;
        border-radius: 4px;
    }

        .Consultation_box_big > dd > a:hover {
            background-color: #f14b4b;
            color: #fff;
        }

.Customer_code_box {
    position: relative;
    height: 101px;
}

    .Customer_code_box > img {
        position: absolute;
        top: 0;
        left: 0;
        right: 0;
        bottom: 0;
        margin: auto;
    }

.Consultation_box_big {
    width: 60%;
    overflow: hidden;
    margin: auto;
}

.Service_title_box2 {
    padding: 40px 0 20px 0;
}
/* 增加的 */
.Customer_ctn_box > li:nth-child(2), .Customer_ctn_box > li:nth-child(5) {
    margin: 0;
}

.Customer_box_big {
    margin-bottom: 50px;
}
/* 搜索列表 */
.search_list {
    margin-top: 30px;
}

.search_list_title {
    font-size: 16px;
    color: #181818;
}

.search_list_title > span {
    color: #f14b4b;
}

.search_list_txt {
    height: auto;
    font-size: 14px;
    line-height: 1.6;
    color: #666;
    display: -webkit-box;
    overflow: hidden;
    -webkit-line-clamp: 3;
    -webkit-box-orient: vertical;
    margin-bottom: 5px;
    margin-top: 10px;
}

    .search_list_txt > span {
        color: #0097E5;
    }

.Come_from {
    font-size: 13px;
    color: #a8a8a8;
}

    .Come_from > a {
        color: #999;
    }

        .Come_from > a:hover {
            color: #f14b4b;
        }

.search_list > li {
    margin-bottom: 15px;
}

.search_NO {
    padding-bottom: 40px;
}

.search_NO_img {
    width: 172px;
    height: 153px;
    margin: auto;
    margin-top: 50px;
}

.search_NO_txt {
    text-align: center;
    margin-top: 20px;
    font-size: 14px;
    color: #666;
}

@media (min-width:1210px) and (max-width:1521px ) {
    .Service_ctn_right {
        /* height: 182px; */
        overflow: hidden;
    }

    .Service_ctn_right {
        width: 85%;
        margin-left: 21%;
    }

    .search_box {
        width: 30%;
       
    }
}



@media (min-width:992px) and (max-width:1210px ) {
    .Service_ctn_right {
        float: left;
        width: 100%;
        /* height: 330px; */
        margin-left: 0%;
        overflow: hidden;
    }

    .Customer_title::before {
        left: 27%;
    }

    .Service_ctn_left_icon {
        display: none;
    }

    .Service_ctn_box_big > li {
        width: 50%;
    }

    .Service_ctn_right {
        /* height: 188px; */
        overflow: hidden;
    }

    .HelpInfo_title {
        width: 64%;
    }

    .search_box {
        width: 35%;
    }
}

@media (min-width:1290px) and (max-width:1521px ) {
    .Customer_title::before {
        left: 31%;
    }
}

@media (min-width:1160px) and (max-width:1290px ) {
    .Customer_title::before {
        left: 27%;
    }
}

@media (min-width:992px) and (max-width:1160px ) {
    .Customer_title::before {
        left: 22%;
    }
}

@media (min-width:768px) and (max-width:1000px ) {
    .Customer_title::before {
        left: 8%;
    }
}

@media (min-width:768px) and (max-width:992px ) {
    .Service_ctn_box_big > li {
        width: 100%;
    }

    .Service_ctn_right {
        min-height: auto;
    }

    .Service_ctn_left_icon {
        display: block;
    }

    .Customer_ctn_box > li {
        width: 100%;
    }

    .Customer_title::before {
        left: 37%;
    }

    .Service_title_box {
        padding: 30px 0;
    }

    .Service_title_box2 {
        padding: 30px 0;
    }

    .Customer_code_box {
        margin-bottom: 15px;
    }

    .Consultation_box_big {
        margin-top: 10px;
    }

    .HelpInfo_title {
        width: 56%;
    }

    .search_box {
        width: 100%;
    }
}

@media only screen and (max-width: 768px) {
    .box_r {
        margin-left: 0;
    }
    .box {
        padding: 0;
        margin-top: 0px;
    }
    .HelpInfo_ctn_box {
        padding: 0 15px 15px 15px;
    }
    .HelpInfo_title {
        float: none;
        font-size: 18px;
        line-height: 1.7;
        font-weight: bold;
        padding: 15px 0;
    }

    .HelpInfo_title_box {
        height: auto;
    }

    .search_box {
        width: 100%;
        margin-bottom: 15px;
        margin-top: 30px;
    }
    .search_list {
        margin-top:15px;
    }
    .search_input > input {
        font-size: 16px;
    }

    .search_input > input {
        height: 40px;
    }

    .search_btn {
        height: 40px;
    }

    .label_box {
        margin: 15px 0 10px 0;
    }

    #content_box {
        font-size: 16px;
    }

        #content_box > p {
            font-size: 16px;
        }

    .ctn_txt {
        font-size: 16px;
    }

        .ctn_txt > div {
            font-size: 16px;
        }

    .details_txt {
        font-size: 16px;
    }

    /* 手机端内容 */
    .phone_box_big {
        background-color: #fff;
    }

    .phone_common_proble_big {
        margin-top: 10px;
    }

    .phone_common_proble_title {
        padding-top: 15px;
        margin-bottom: 5px;
    }

    .Instructions_box_big,
    .Customer_box_big,
    .service_box_big {
        width: 92%;
        margin: auto;
    }

    .Customer_box_big,
    .service_box_big {
        margin-top: 15px;
    }

    /* 客服中心 */
    .Consultation_box_big {
        width: 100%;
    }

    .Customer_ctn_box > li {
        width: 100%;
        margin: auto;
        margin-bottom: 20px;
    }

        .Customer_ctn_box > li:nth-child(2) {
            margin: auto;
        }

    .Customer_title {
        text-align: center;
    }

        .Customer_title::before {
            float: none;
            position: absolute;
            left: 100px;
        }

    .Customer_Telephone {
        font-size: 16px;
        text-align: center;
    }

    .Customer_code_txt {
        font-size: 16px;
        color: #666666;
        margin-left: 0;
        margin-top: 5px;
        margin-bottom: 10px;
        text-align: center;
    }

    .Customer_code_box {
        position: relative;
        margin-left: 0;
    }

        .Customer_code_box > img {
            position: absolute;
            top: 0;
            left: 0;
            right: 0;
            bottom: 0;
            margin: auto;
        }

    .Customer_ctn_box > li:nth-child(3) > .Customer_title {
        margin-left: 0;
        margin-top: 60px;
    }

    .Consultation_box_big > dd {
        width: 46%;
        margin: 15px 2% 0 2%;
    }

        .Consultation_box_big > dd > a {
            font-size: 16px;
        }

    .Customer_code_box, .Customer_ctn_box > li:nth-child(3) > .Customer_title {
        margin-top: 15px;
    }

    /* 列表手机 */
    .search_NO_img {
        margin-top: 0;
    }

    .search_NO {
        padding-top: 40px;
    }

    .search_NO_img {
        width: 130px;
        height: 120px;
    }

    .search_NO_img > img {
        width: 100%;
    }

    .search_NO_txt {
        font-size: 16px;
    }
    .top_nav{
        display:none;
    }
    .search_list_title{
        font-size: 17px;
    }
    .HelpInfo_title_box{
        border-bottom: 0px solid #e3e3e3;
    }
    .search_list {
        margin-top: 0;
    }
    .search_list > li:last-child{
        margin-bottom: 0;
    }
    .HelpInfo_ctn_box {
        padding: 0 15px 0px 15px;
    }
    .search_list_txt{
        font-size: 16px;
    }
    .Come_from{
        font-size: 15px;
    }
    .search_list_txt{
        color: #444;
    }
}
