@charset "utf-8";

a {
    text-decoration: none
}

    a:hover, a:focus {
        color: #f14b4b;
        text-decoration: none;
    }
/*背景*/
.headerBg {
    position: relative;
    width: 100%;
    height: 370px;
    background-image: url(../Images/Help/banner.jpg);
    background-position: center;
}
.Consultation_box_big{
    overflow: hidden;
}
/*内容*/
/* 搜索框 */
.search_box {
    position: relative;
    position: absolute;
    width: 40%;
    top: 164px;
    left: 50%;
    margin-left: -22%;
    background-image: url(../images/Help/input.png);
    border-radius: 4px;
    background-size: 100% 100%;
}

.search_input_box_big {
    padding: 10px;
}

.search_Label > li {
    height: 30px;
    font-size: 16px;
    color: #fff;
    text-align: center;
    border-radius: 4px 4px 0 0;
    line-height: 30px;
    cursor: pointer;
}

.search_Label > .on {
    background-color: #fff;
    color: #228cf0;
}

.search_input {
    float: left;
    width: 88%;
    background-color: #fff;
    border-radius: 4px 0 0 4px;
}

    .search_input > input {
        width: 100%;
        height: 50px;
        background-color: #fff;
        font-size: 14px;
        color: #444;
        padding-left: 3.5%;
        background-repeat: no-repeat;
        border-radius: 4px 0 0 4px;
    }

.search_btn {
    display: block;
    float: left;
    width: 12%;
    height: 50px;
    background-color: #f14b4b;
    font-size: 16px;
    color: #fff;
    text-align: center;
    line-height: 50px;
    border-radius: 0 4px 4px 0;
    background-image: url(../images/Help/search.png);
    background-repeat: no-repeat;
    background-position-x: 50%;
    background-position-y: 12px;
}

    .search_btn:hover {
        color: #fff;
    }
/* 内容 */
.common_problem_box_big {
    width: 1200px;
    min-height: 220px;
    position: absolute;
    background-color: #fff;
    top: 320px;
    left: 50%;
    margin-left: -600px;
    border: 1px solid #d0d0d0;
    border-radius: 10px;
    padding: 30px;
    z-index: 99;
}

.common_problem_ctn > li {
    position: relative;
    float: left;
    width: 20%;
    font-size: 14px;
    color: #444444;
    padding-left: 15px;
    margin-bottom: 17px;
}

.common_problem_title {
    font-size: 22px;
    color: #181818;
    margin-bottom: 30px;
}

.common_problem_ctn > li::before {
    position: absolute;
    content: "";
    width: 5px;
    height: 5px;
    display: block;
    background-color: #b3b3b3;
    border-radius: 40px;
    top: 8px;
    left: 0;
}

.common_problem_ctn > li > a:hover {
    color: #f14b4b;
}
/* 主要内容 */
.Help_big {
    width: 1200px;
    margin: auto;
    margin-top: 211px;
    overflow: hidden;
    padding-bottom: 60px;
}
/* 侧边 */
.Help_left_box_big {
    float: left;
    width: 20%;
    border: 1px solid #dadada;
}

.Help_title {
    font-size: 16px;
    color: #181818;
    line-height: 60px;
    font-weight: bold;
    padding: 0 20px;
    border-bottom: 1px solid #dadada;
}

/* 右边内容 */
.Help_right_box_big {
    float: right;
    width: 77%;
}
/* 使用说明 */
.Instructions_box_big{
    margin-bottom: 20px;
}

.service_box_big {
    margin-bottom: 40px;
}

.ctn_title_big {
    font-size: 22px;
    color: #181818;
    padding-bottom: 28px;
    border-bottom: 1px solid #dadada;
    margin-bottom: 28px;
}

.Instructions_ctn_box {
    overflow: hidden;
}

    .Instructions_ctn_box > li {
        float: left;
        width: 31.3333%;
        height: 130px;
        background-color: #f6f6f6;
        border-radius: 10px;
    }

        .Instructions_ctn_box > li > a {
            display: block;
            overflow: hidden;
        }

        .Instructions_ctn_box > li:nth-child(2),
        .Instructions_ctn_box > li:nth-child(5) {
            margin: 0 3%;
        }

        .Instructions_ctn_box > li{
            margin-bottom: 20px;
        }
            

.left_icon_Instructions {
    float: left;
    width: 30%;
    height: 130px;
    background-image: url(../images/Help/Use.png);
    border-radius: 10px 0 0 10px;
    background-size: 100% 100%;
}


.left_icon1 {
    background-image: url(../images/Help/Use.png);
}

.left_icon2 {
    background-image: url(../images/Help/Use2.png);
}

.left_icon3 {
    background-image: url(../images/Help/Use3.png);
}

.left_icon4 {
    background-image: url(../images/Help/Use7.png);
}

.left_icon5 {
    background-image: url(../images/Help/Use4.png);
}

.left_icon6 {
    background-image: url(../images/Help/Use5.png);
}
.left_icon7 {
    background-image: url(../images/Help/Use6.png);
}
.right_Instructions_ctn {
    float: left;
    width: 70%;
    padding: 34px 15px 0 30px;
}

.right_Instructions_title {
    display: block;
    font-size: 14px;
    color: #282828;
    margin-bottom: 5px;
    font-weight: bold;
}
/* .right_Instructions_title:hover{
    color: #f14b4b;
} */
.right_Instructions_abstract {
    height: 40px;
    font-size: 14px;
    color: #999999;
    display: -webkit-box;
    -webkit-box-orient: vertical;
    -webkit-line-clamp: 2;
    overflow: hidden;
}
/* 自主服务 */
.service_ctn_box_big,
.Customer_ctn_box {
    overflow: hidden;
}

    .service_ctn_box_big > li,
    .Customer_ctn_box > li {
        float: left;
        width: 31.3333%;
    }

    .service_ctn_box_big > li {
        min-height: 148px;
    }

        .service_ctn_box_big > li:nth-child(2),
        .service_ctn_box_big > li:nth-child(5),
        .Customer_ctn_box > li:nth-child(2),
        .Customer_ctn_box > li:nth-child(5) {
            margin: 0 3%;
        }

        .service_ctn_box_big > li:nth-child(1),
        .service_ctn_box_big > li:nth-child(2),
        .service_ctn_box_big > li:nth-child(3) {
            margin-bottom: 15px;
        }

.service_ctn_icon1 {
    width: 32px;
    height: 32px;
    float: left;
}

.service_icon1 {
    background-image: url(../images/Help/service1.png);
}

.service_icon2 {
    background-image: url(../images/Help/service2.png);
}

.service_icon3 {
    background-image: url(../images/Help/service3.png);
}

.service_icon4 {
    background-image: url(../images/Help/service4.png);
}

.service_icon5 {
    background-image: url(../images/Help/service5.png);
}

.service_icon6 {
    background-image: url(../images/Help/service6.png);
}

.service_ctn {
    float: left;
    margin-left: 8%;
    height: 148px;
    overflow: hidden;
}

    .service_ctn > dt {
        font-size: 16px;
        color: #181818;
        font-weight: normal;
    }

    .service_ctn > dd {
        min-width: 72px;
    }

        .service_ctn > dd > a {
            display: block;
            width: 100%;
            height: 26px;
            font-size: 14px;
            color: #666666;
            border: 1px solid #999999;
            line-height: 24px;
            text-align: center;
            margin-top: 14px;
            border-radius: 4px;
            padding: 0 8px;
        }

            .service_ctn > dd > a:hover {
                color: #fc2a2a;
                border: 1px solid #fb5050;
            }
/* 客服中心 */
.Customer_title {
    position: relative;
    font-size: 16px;
    color: #181818;
    line-height: 28px;
}

    .Customer_title::before {
        float: left;
        content: "";
        width: 28px;
        height: 28px;
        padding-left: 36px;
        background-repeat: no-repeat;
    }

.Customer_ctn_box > li:nth-child(3) > .Customer_title {
    margin-left: 20%;
}

.Customer_ctn_box > li:nth-child(1) > .Customer_title::before {
    background-image: url(../images/Help/Customer1.png);
}

.Customer_ctn_box > li:nth-child(2) > .Customer_title::before {
    background-image: url(../images/Help/Customer2.png);
}

.Customer_ctn_box > li:nth-child(3) > .Customer_title::before {
    background-image: url(../images/Help/Customer3.png);
}

.Customer_Telephone {
    font-size: 14px;
    color: #666666;
    margin-top: 15px;
}

.Customer_code_txt {
    font-size: 14px;
    color: #666666;
    margin-left: 16%;
    margin-top: 15px;
    margin-bottom: 15px;
}

.Consultation_box_big > dd {
    float: left;
    width: 40%;
    margin-right: 5%;
    margin-top: 15px;
}

    .Consultation_box_big > dd > a {
        display: block;
        width: 100%;
        height: 34px;
        border: 1px solid #f14b4b;
        color: #f14b4b;
        font-size: 14px;
        line-height: 34px;
        text-align: center;
        border-radius: 4px;
        background-image: none;
    }

        .Consultation_box_big > dd > a:hover {
            background-color: #f14b4b;
            color: #fff;
        }

.Customer_code_box {
    margin-left: 6%;
}

@media only screen and (max-width: 770px) {
    .headerBg {
        position: relative;
        width: 100%;
        height: 150px;
        background-image: url(../Images/Help/banner.jpg);
        background-position: center;
        background-size: 146% 110%;
    }
}

@media (min-width:992px) and (max-width:1200px ) {
    .Help_big,
    .common_problem_box_big {
        width: 970px;
    }
    /* 搜索 */
    .search_box {
        width: 50%;
        margin-left: -25%;
    }

    .common_problem_box_big {
        margin-left: -485px;
        min-height: 228px;
    }

    .common_problem_ctn > li {
        width: 25%;
    }
}

@media (min-width:768px) and (max-width:992px ) {
    .Help_big,
    .common_problem_box_big {
        width: 750px;
    }

    .Help_big {
        margin-top: 242px;
    }

    .search_box {
        width: 60%;
        margin-left: -30%;
    }

    .common_problem_box_big {
        margin-left: -375px;
        min-height: 264px;
    }

    .common_problem_ctn > li {
        width: 33%;
    }

    .Help_left_box_big {
        display: none;
    }

    .Help_right_box_big {
        width: 100%;
    }

    .Customer_code_txt {
        margin-left: 17%;
    }
}

@media only screen and (max-width: 768px) {
    .Help_big,
    .common_problem_box_big {
        width: 92%;
    }

    .Help_big {
        padding-bottom: 20px;
    }
    /* 搜索 */
    .search_box {
        width: 90%;
        top: 58px;
        left: 5%;
        margin-left: 0;
    }

    .search_input {
        width: 82%;
    }

        .search_input > input {
            height: 45px;
        }

    .search_btn {
        width: 18%;
        height: 45px;
    }
    /* 主要内容 */
    .Help_right_box_big {
        width: 100%;
    }

    .Help_big {
        margin-top: 15px;
    }
    /* 使用说明 */
    .left_icon_Instructions {
        width: 33%;
    }

    .right_Instructions_ctn {
        width: 67%;
    }

    .Instructions_ctn_box > li:nth-child(1),
    .Instructions_ctn_box > li:nth-child(2),
    .Instructions_ctn_box > li:nth-child(3),
    .Instructions_ctn_box > li:nth-child(4),
    .Instructions_ctn_box > li:nth-child(5),
    .Instructions_ctn_box > li:nth-child(6),
    .Instructions_ctn_box > li:nth-child(7),
    .Instructions_ctn_box > li:nth-child(8),
    .Instructions_ctn_box > li:nth-child(9){
        margin: 0 2% 10px 2%;
    }

    .ctn_title_big {
        font-size: 17px;
        padding-bottom: 15px;
        font-weight: bold;
    }

    .Instructions_ctn_box > li {
        width: 46%;
        height: 78px;
    }

    .left_icon_Instructions {
        height: 78px;
    }

    .right_Instructions_ctn {
        padding: 25px 0 0 20px;
    }

    .right_Instructions_title {
        font-size: 16px;
    }

    .right_Instructions_abstract {
        font-size: 15px;
        display: none;
    }

    .ctn_title_big {
        margin-bottom: 15px;
    }

    .Instructions_box_big, .service_box_big {
        margin-bottom: 15px;
    }
    /* 自主服务 */
    .service_ctn_box_big > li {
        overflow: hidden;
    }

    .service_ctn_box_big > li {
        width: 46%;
    }

        .service_ctn_box_big > li:nth-child(1),
        .service_ctn_box_big > li:nth-child(2),
        .service_ctn_box_big > li:nth-child(3),
        .service_ctn_box_big > li:nth-child(4) {
            margin: 0 2% 15px 2%;
        }

        .service_ctn_box_big > li:nth-child(5),
        .service_ctn_box_big > li:nth-child(6) {
            margin: 0 2% 0px 2%;
        }

    .service_ctn > dt {
        font-size: 17px;
    }

    .service_ctn > dd {
        width: auto;
        min-width: 90px;
    }

        .service_ctn > dd > a {
            font-size: 16px;
        }
    /* 客服中心 */
    .Consultation_box_big {
        width: 100%;
    }

    .Customer_ctn_box > li {
        width: 100%;
        margin: auto;
        margin-bottom: 20px;
    }

        .Customer_ctn_box > li:nth-child(2) {
            margin: auto;
        }

    .Customer_title {
        text-align: center;
    }

        .Customer_title::before {
            float: none;
            position: absolute;
            left: 100px;
        }

    .Customer_Telephone {
        font-size: 16px;
        text-align: center;
    }

    .Customer_code_txt {
        font-size: 16px;
        color: #666666;
        margin-left: 0;
        margin-top: 5px;
        margin-bottom: 10px;
        text-align: center;
    }

    .Customer_code_box {
        position: relative;
        margin-left: 0;
        margin-top: 55px;
    }

        .Customer_code_box > img {
            position: absolute;
            top: 0;
            left: 0;
            right: 0;
            bottom: 0;
            margin: auto;
        }

    .Customer_ctn_box > li:nth-child(3) > .Customer_title {
        margin-left: 0;
        margin-top: 60px;
    }

    .Consultation_box_big > dd {
        width: 46%;
        margin: 15px 2% 0 2%;
    }

        .Consultation_box_big > dd > a {
            font-size: 16px;
        }
        .search_input > input{
            font-size: 16px;
        }
        .service_ctn{
            margin-left: 6%;
            width: 72%;
        }
}

    /* 手机端常见问题 */
    .phone_common_proble_big {
        width: 92%;
        margin: auto;
        margin-bottom: 15px;
        margin-top: 15px;
    }

    .phone_common_proble_title {
        font-size: 17px;
        padding-bottom: 15px;
        font-weight: bold;
        border-bottom: 1px solid #dadada;
        color: #181818;
    }

    .phone_common_problem_ctn {
        overflow: hidden;
    }

    .phone_common_problem_ctn > li {
        float: left;
        margin-top: 10px;
    }

    .phone_common_problem_ctn > li > a {
        display: block;
        border: 1px solid #cccccc;
        font-size: 16px;
        color: #666;
        padding: 5px 10px;
        border-radius: 30px;
        margin-right: 5px;
    }

    /* css边框颜色动画 */
    .border-box{
        position: relative;
    }
    .border-box::before,
    .border-box::after{
        position: absolute;
        content: ' ';
        width: 0;
        height: 0;
        border: 1px solid transparent;
        box-sizing: border-box;
        border-radius: 10px;
    }
    .border-box::before{
        top: 0;
        left: 0;
        transition: border-color 0s ease-in 0.8s,width 0.2s ease-in 0.6s,height 0.2s ease-in 0.4s;
    }
    .border-box::after{            
        bottom: 0;
        right: 0;
        transition: border-color 0s ease-in 0.4s,width 0.2s ease-in 0.2s,height 0.2s ease-in;
    }
    .border-box:hover:before,
    .border-box:hover:after{
        width: 100%;
        height: 100%;
    }
    .border-box:hover::after{
        border-bottom-color: #fb6040;
        border-left-color: #fb6040;
        transition: border-color 0s ease-out 0.4s,width 0.2s ease-out 0.4s,height 0.2s ease-out 0.6s;
    }
    .border-box:hover::before{            
        border-top-color: #fb6040;
        border-right-color: #fb6040;
        transition: width 0.2s ease-out,height 0.2s ease-out 0.2s;
    }

    .Instructions_ctn_box > li:nth-child(1) > .border-box:hover::after{
        border-bottom-color: #fb6040;
        border-left-color: #fb6040;
        transition: border-color 0s ease-out 0.4s,width 0.2s ease-out 0.4s,height 0.2s ease-out 0.6s;
    }
    .Instructions_ctn_box > li:nth-child(1) > .border-box:hover::before{            
        border-top-color: #fb6040;
        border-right-color: #fb6040;
        transition: width 0.2s ease-out,height 0.2s ease-out 0.2s;
    }

    .Instructions_ctn_box > li:nth-child(2) > .border-box:hover::after{
        border-bottom-color: #5baffe;
        border-left-color: #5baffe;
        transition: border-color 0s ease-out 0.4s,width 0.2s ease-out 0.4s,height 0.2s ease-out 0.6s;
    }
    .Instructions_ctn_box > li:nth-child(2) > .border-box:hover::before{            
        border-top-color: #5baffe;
        border-right-color: #5baffe;
        transition: width 0.2s ease-out,height 0.2s ease-out 0.2s;
    }

    .Instructions_ctn_box > li:nth-child(3) > .border-box:hover::after{
        border-bottom-color: #fead36;
        border-left-color: #fead36;
        transition: border-color 0s ease-out 0.4s,width 0.2s ease-out 0.4s,height 0.2s ease-out 0.6s;
    }
    .Instructions_ctn_box > li:nth-child(3) > .border-box:hover::before{            
        border-top-color: #fead36;
        border-right-color: #fead36;
        transition: width 0.2s ease-out,height 0.2s ease-out 0.2s;
    }

    .Instructions_ctn_box > li:nth-child(4) > .border-box:hover::after{
        border-bottom-color: #98c85c;
        border-left-color: #98c85c;
        transition: border-color 0s ease-out 0.4s,width 0.2s ease-out 0.4s,height 0.2s ease-out 0.6s;
    }
    .Instructions_ctn_box > li:nth-child(4) > .border-box:hover::before{            
        border-top-color: #98c85c;
        border-right-color: #98c85c;
        transition: width 0.2s ease-out,height 0.2s ease-out 0.2s;
    }

    .Instructions_ctn_box > li:nth-child(5) > .border-box:hover::after{
        border-bottom-color: #48e1cb;
        border-left-color: #48e1cb;
        transition: border-color 0s ease-out 0.4s,width 0.2s ease-out 0.4s,height 0.2s ease-out 0.6s;
    }
    .Instructions_ctn_box > li:nth-child(5) > .border-box:hover::before{            
        border-top-color: #48e1cb;
        border-right-color: #48e1cb;
        transition: width 0.2s ease-out,height 0.2s ease-out 0.2s;
    }

    .Instructions_ctn_box > li:nth-child(6) > .border-box:hover::after{
        border-bottom-color: #fc6f8c;
        border-left-color: #fc6f8c;
        transition: border-color 0s ease-out 0.4s,width 0.2s ease-out 0.4s,height 0.2s ease-out 0.6s;
    }
    .Instructions_ctn_box > li:nth-child(6) > .border-box:hover::before{            
        border-top-color: #fc6f8c;
        border-right-color: #fc6f8c;
        transition: width 0.2s ease-out,height 0.2s ease-out 0.2s;
    }

    .Instructions_ctn_box > li:nth-child(7) > .border-box:hover::after{
        border-bottom-color: #98a2d5;
        border-left-color: #98a2d5;
        transition: border-color 0s ease-out 0.4s,width 0.2s ease-out 0.4s,height 0.2s ease-out 0.6s;
    }
    .Instructions_ctn_box > li:nth-child(7) > .border-box:hover::before{            
        border-top-color: #98a2d5;
        border-right-color: #98a2d5;
        transition: width 0.2s ease-out,height 0.2s ease-out 0.2s;
    }